Can I freeze my account?

NSDL system provides the facility to freeze the depository accounts for any debits or for both, debits and credits. In an account which is “freeze for debits”, no debits will be permitted from the account, till the time it is unfreeze.

Learn More What precautions does NSDL take to protect the data in its depository system?

The data carries a high importance in the NSDL depository system. NSDL has taken necessary steps to protect the transmission and storage of data. The data is protected from unauthorized access, manipulation and destruction. The following back up practices are adopted to protect the data: Local Back up Remote Back up Disaster Recovery Site In …

Learn More What will happen if my DP goes bankrupt or stops operation?

In a rare event of your DP going bankrupt or closing the operations, the interests of the investors will be fully protected. In such a situation, the investors will be given an option of either transferring the securities to a new DP or they may rematerialise the securities.

Learn More What security do I have if the only proof of my holdings in the depository is merely a piece of paper indicating my account balance?

No transaction can be effected in your account without your written authorization. Further, if you are away for a long time, you have the facility of freezing your account wherein only credits into your account will be allowed and no debit will be possible.

Learn More What happens if I lose my Transaction Statement?

You should inform your DP and obtain a duplicate Transaction Statement.

Learn More What is to be done if there are any discrepancies in my transaction statement?

In case of any discrepancy in the transaction statement, you can contact your DP. If the discrepancy cannot be resolved at the DP level, you should approach NSDL. NSDL also sends out a statement of holdings to a few clients of DPs, picked at random. In case the balance in your account as indicated by …

Learn More At what frequency will I receive my Transaction Statement from my DP?

You will receive a Transaction Statement from your DP once in a quarter. If you have done any transaction during the quarter, you will receive the statement within fifteen days of the transaction.

Learn More How will I know that my DP has updated my account after each transaction?

Your DP will give you a Transaction Statement periodically, which will detail your current balances and the various transactions you have done through the depository account. If you so desire, your DP may provide Transaction Statement at intervals shorter than the stipulated ones, probably at a cost.

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