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What should be done in case during the cash withdrawal process, cash is not disbursed but the account debited for the amount?

The customer may lodge a complaint with the card issuing branch.. This process is applicable even if the transaction was carried out at another branch.

What type of cards can be used at an ATM?

The ATM cards / debit cards (that permit cash withdrawal) can be used at ATMs for various transactions.

Who can open a Savings Bank Account?

Any person competent to contract and satisfactorily introduced to the Bank may open an account in his/her own name. Accounts may be opened in the names of two or more persons and may be made payable to: (a) any one or more of them, (b) any one or more of the survivors, (c) either or