The customer may lodge a complaint with the card issuing branch.. This process is applicable even if the transaction was carried out at another branch.
As per the RBI instructions, banks may re-credit such wrongly debited amounts within a maximum period of -7- working days, from the date of customer complain.
Rupay Classic Card Daily Withdrawal limit of Rs. 50,000 (Kalupur Bank ATM’s) Daily Point of Sale (PoS) limit of Rs. 1,00,000/- Rupay Platinum Card Daily Withdrawal limit of Rs. 1,00,000 (Kalupur Bank ATM’s) Daily Point of Sale (PoS) limit of Rs. 1,25,000/-
The customer may contact the card issuing branch and apply for retrieval / issuance of a new card. This procedure is applicable even if the card is stucked in at bank’s ATM.
The Kalupur Commercial Co-Operative bank sends SMS alert to Customers for Financial and Non Financial Transactions as follows : Financial Transactions : Transfer Debit / Credit Cash Credit / Debit Clearing Credit / Debit RTGS – NEFT Debit / Credit Fund Transfer through Mobile Banking , E-banking ECS / NACH / NECS ATM Withdrawal / …
The customer can choose to block their Kalupur Bank ATM card through SMS, by following the below mentioned procedure: Type BLOCK XXXX (last 4 digits of their card No.) and send the SMS to 9028048500 from their registered Mobile No. OR The customer may contact the card issuing branch immediately on noticing the loss so …
The ATM cards / debit cards (that permit cash withdrawal) can be used at ATMs for various transactions.